Coronavirus Centre Information

Important customer service announcements, updates and news affecting the court and tribunal listings service during the Coronavirus (COVID-19) public health emergency.

Selected information points and announcements from HM Courts & Tribunals Service (HMCTS) affecting our services and users will also be highlighted.

  • Last Updated: 24 May 2021

  • Help Desk

    Courtel Communications has implemented business continuity measures to maintain high levels of customer support and prevent service disruptions while keeping our employees safe.

    To help us maintain our usual highly responsive service, we prefer that you contact us by email rather than phone as this will allow the appropriate person in the team to contact you directly:


    Note: Please continue to telephone for urgent issues such as courts requiring a private court list or name to be removed from the public website.

  • Key MoJ, HMCTS & Judiciary Coronavirus Links

    Refer to the following information points for all the latest official updates, advice and guidance:


    The work of courts and tribunals was consolidated into fewer buildings at the beginning of the coronavirus outbreak. From 17 July 2020, most of the courts and tribunals buildings are now open in line with public health advice.

    The situation is subject to change so check with these links for the current status of each site: